Care Hosted Telephony
Care homes are busy environments – staff are spread throughout the home, so trying to find the staff member to take a call can be challenging.
Plus, legacy solutions like DECT make it hard to track what staff member has what phone, and are expensive to install!
Blaucomm have a unique solution that’s perfect for care environments – a simple to use, cloud managed system that supports a huge range of phones for different uses. Our mobile app is perfect too, because it allows carers to login with their username. This allows everyone on shift to see who is logged in and can contact anyone online with a simple tap. Best of all, it works on existing smartphones and WiFi, lowering any investment in to new hardware!
Simple, powerful mobile app for Carers
Care staff need a simple and effective way to communicate with other staff and outside parties such as resident family members or emergency services without being tied to a desk phone.
Our CommunicatorGo App works by turning smartphones in to an extension of the telephone system. This means care homes can utilise the existing devices in use for applications such as a digital care management. This in turn means carers only can one single device instead of multiple different ones.
One of the main benefits of our system for care homes is the easy ability to add additional phones quickly without complicated licences, engineering visits or expensive hardware parts like traditional telephone systems cost.
Our system supports everything from door phones, tannoys, desk phone, resident friendly phones, smartphones, and much more.
Desktop App & Mobile App for full Unified Communications Mobility
Staff can easily communicate using the built-in chat facility – it’s safe, secure and easy to find staff to engage with – there’s even groups. It’s pretty much like WhatsApp! Messages cannot be deleted by staff and are fully auditable by managers using the cloud dashboard for complete security.
The App also has a great feature – it’s multi-language! Staff can choose their native language if there is a barrier to understanding terminology in English. This makes staff feel inclusive and assists with their English development.
There’s a boat load more of innovative features now and coming shortly!
Quick Changes
No longer do you need to get a specialist engineer with engineering tools to login and use complicated software to make changes – Blaucomm’s cloud telephony makes it so easy that any staff member can quickly make changes from changing phone names, ring groups, DDI’s and more. Get stuck or simply want us to make the change for you? No problem, we’re available 24/7 to help you.
Reduce Costs
Telephone bills have historically been complicated and full of hidden charges you aren’t aware of – with Blaucomm’s cloud telephony, each extension is supplied with 2,000 minutes to 01/02/03 and 07 mobile numbers which is pooled together in one large pot for everyone to share. This provides predictable monthly bills that won’t increase unless you make premium or international calls outside your allowance. Perfect for managing overheads!
Customer Testimonials
Blaucomm impressed me from our first email exchange. I was looking for a professional on-site Wi-Fi survey service provider and Blaucomm has delivered an outstanding service to us. Blaucomm carried out over 30 surveys for us and I must say wi-fi survey reports Blaucomm provide are the best I have seen so far!
Professional, responsive, flexible and easy to work with people. Thank you so much!
Tomas Miklusis,
IT Project Manager, Excelcare
Blaucomm gave us the flexible cloud managed network meaning that everything was centrally controlled by their engineers – if we had any issues, they straight away had visibility to resolve the problem! And, with their billing system, we use our WiFi as a revenue stream and had truly created a proper ROI – tenants get high speed reliable Internet, we earn a revenue and have peace of mind Blaucomm are looking after out network!
Paul Woolaston,
MD Property Land Projects
We’ve always been a mobile engineering force, so found having appropriate communication with our customers was difficult. Using Blaucomm’s Cloud Telephony Controller (CTC), we are able to pickup our calls wherever, whenever and use features such as Call Recording and Voicemail to Email without any additional cost – it’s all included! No hidden costs or additional licences – we knew we had everything at our fingertips!
David Smith,
MD Swan Security Systems